Here's how Pamela Flores tells it: A couple years ago, she found that she couldn't keep making mortgage payments on her Atlanta house.
She says she then tried to get a loan modification, according to CBS Atlanta. Instead, Bank of America advised her to stop making payments altogether so that she could qualify for the Making Home Affordable Program, a federal initiative meant to provide mortgage relief.
Flores says BofA put her on a trial plan, then told her she'd missed a payment during the trial period and rejected her application. Flores contends she made that payment. Now BofA is foreclosing on Flores's home, saying it will go up for auction in less than a month.