Tuesday, December 22, 2009

Obama orders airlines to limit tarmac wait times, provide food and bathrooms to stuck passengers.

Thinkprogress:


Responding to horror stories of stranded travelers, the Obama administration ordered airlines today to allow passengers to disembark from planes that have been stuck on the tarmac for more than three hours. With the move, the Obama administration is “sending an unequivocal message to airlines that it won’t tolerate” excessive delays:

Airlines will be required to provide food and water for passengers within two hours of a plane being delayed on a tarmac, and to maintain operable lavatories. They must also provide passengers with medical attention when necessary. [...]

“Airline passengers have rights, and these new rules will require airlines to live up to their obligation to treat their customers fairly,” Transportation Secretary Ray LaHood said in a statement.

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