CHARLOTTE, N.C. —
Bank of America and Wells Fargo lost nearly $800 billion combined last fiscal quarter. It was due in part to new regulations on debit card fees.
But now banks are trying to recoup that money through other fees.
Many customers are fed up with the fees and asked what can be done about it.
Gary Wright served overseas with the Marines, fighting in Somalia. At a recent job fair, he said he's now fighting a different kind of battle.
“It's just a battle, waiting to get an email or waiting to hear the phone ring,” Wright said.
Wright has been struggling for months to find a full-time job. Without a steady income, he thought it would be best to cancel his automatic debit transactions for things like electricity and cable.
He was slapped with five separate fees for stopping those automatic payments, totaling nearly $250. That's in addition to his $9-a-month account maintenance fee.
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